Refund Policy

We want you to be completely satisfied with your purchase at Jexsiam.com.

Eligibility for Refunds:

• Items must be returned within 7 days of delivery.
• Items must be unused, in their original packaging, and in resellable condition.
• Refunds are not available for sale items or digital products.

Refund Process:

1. Submit a refund request at [email protected]
2. Ship the item to our return address, which is provided upon approval.
3. Refunds will be processed within 7–10 business days after receiving the returned item.

Shipping Costs:

• Customers are responsible for return shipping fees unless the item was defective or incorrectly delivered.

For questions, contact us at [email protected]